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COMMUNICATION EFFECTIVENESS OF MEMOS BY EMAIL IN UNIVERSITY OF PORT HARCOURT, NIGERIA

ABSTRACT

This study was motivated by the need to bridge the gap in research in the effectiveness of communication channels of internal communication of organisations. The Technological Determinism (TD) theory underpinned the research. The survey method of research was adopted. The sampling technique adopted was census because there was no need for selection of representative sample. The instrument of data collection was questionnaire which was distributed electronically by placing the google form on University WhatsApp platforms. Analysis was by simple percentage. The study could not establish a relationship with the propositions of the Technological Determinism theory and recommended a reorientation for the staff on the adoption of technology

KEYWORDS: Comprehension, Recall, Communication Effectiveness, Ethics, Professionalism.

Austen Amechi Sado
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