English
French
PortugueseDIRECTORY OF OPEN ACCESS JOURNAL
Published Article
IMPROVING ORGANISATIONAL DECISIONS ON HUMAN RESOURCES AND EMPLOYMENT RELATIONS MANAGEMENT WITH BIG DATA AND ARTIFICIAL INTELLIGENCE: A CASE STUDY OF IBOM AIR, AKWA IBOM STATE, NIGERIA
ABSTRACT
In an era of rapid technology advancement and increasing expectations for institutional responsibility, the strategic use of data-driven technologies in human resource management has emerged as an essential component of contemporary governance and organisational success. This research examines the utilisation of Big Data and Artificial Intelligence (AI) to enhance human resources and employment relations management, with a specific focus on Ibom Air, the inaugural airline of Akwa Ibom State. This research analyses Ibom Air's implementation of a digital HR framework that incorporates AI algorithms for workforce analytics, performance monitoring, and dispute resolution, based on field observations, internal reports, and structured interviews with HR staff. The system collects comprehensive employee data, including biometric attendance, productivity logs, assessment records, and training comments, and processes it in real time to inform managerial choices. Findings reveal significant outcomes: a notable reduction in staff disputes, enhanced fairness in appraisal processes, improved predictive planning for talent acquisition, and greater transparency in addressing employee concerns. These changes have not only improved operational efficiency but also deepened trust and engagement between staff and management, key indicators of healthy industrial relations.The paper argues that embedding Big Data and AI in HR practice is not merely a technical upgrade, but a strategic imperative that reinforces empathy, equity, and accountability in organisational leadership. It recommends deliberate investments in digital infrastructure, staff capacity-building, and ethical data governance, especially within emerging economies where human-centred innovation can catalyse long-term institutional growth.This presentation contributes to the ongoing discourse on sustainable public sector transformation in Africa and offers practical knowledge for both policymakers and practitioners striving to create resilient, people focused institutions through intelligent technology.
KEYWORDS: Employment Relations, Big Data, Artificial Intelligence, Organisational Decision-Making, Ibom Air and Digital Transformation.
DR. NATHANIEL A. UDOH
Download Article
Latest Articles
- IMPROVING ORGANISATIONAL DECISIONS ON HUMAN RESOURCES AND EMPLOYMENT RELATIONS MANAGEMENT WITH BIG DATAAND ARTIFICIAL INTELLIGENCE: A CASE STUDY OF IBOM AIR, AKWA IBOM STATE, NIGERIA
- TOURISM AND SOCIO-ECONOMIC DEVELOPMENT IN AKWA IBOM STATE; A STUDY OF IBOM CHRISTMAS VILLAGE, UYO
- ORGANISATIONAL RESILIENCE AS A FUNCTION OF TRANSFORMATIONAL LEADERSHIP IN PRIVATE ORGANISATIONS IN NIGERIA
- THE ROLES OF INVESTMENTS IN THE SERVICE SECTOR PRODUCTION: AN ACADEMIC DISCOURSE
- THE NEEDS FOR NEWS FLEXIBILITY BY JOURNALISM TEACHERS: EVALUATING THE ROLES
- CHALLENGES AND ETHICAL CONSIDERATIONS OF ARTIFICIAL INTELLIGENCE (AI) IN GRAPHIC DESIGN AND TECHNOLOGY IN TERTIARY INSTITUTIONS, NIGERIA.
Why Choose GASPRO?
GASPRO - a Multidisciplinary Peer Reviewed Journal is a peer reviewed, open access international journal. Notably, it is a referred, highly indexed, monthly, online international journal with high impact.
Submit ManuscriptCALL FOR PAPERS
03 Mar 2026
INTERNATIONAL JOURNAL OF CURRENT INNOVATIONS IN EDUCATION
11 Aug 2026
INTERNATIONAL JOURNAL OF MUSIC AND PERFORMING ARTS
15 Sep 2026
INTERCONTINENTAL JOURNAL OF EDUCATION SCIENCE AND TECHNOLOGY
08 Jun 2026
ERUDITE JOURNAL OF LINGUISTICS AND LANGUAGES