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EFFECTS OF HOSPITAL POLICY AND ADMINISTRATION AND INTERPERSONAL RELATIONS ON JOB SATISFACTION AMONG NURSES IN THE UNIVERSITY OF UYO TEACHING HOSPITAL UYO, AKWA IBOM STATE, NIGERIA.

ABSTRACT The study investigated the effects of hospital policy and administration and interpersonal relations on job satisfaction among nurses in the University of Uyo Teaching Hospital Uyo, Akwa Ibom State, Nigeria. The population of this study consisted of two hundred and thirtyeight (238) nurses working in the University of Uyo Teaching Hospital. Nurses in all wards were represented. The study adopted a non-experimental survey to assess the level of job satisfaction of the nurses and to identify the factors that are related to nurses’ job satisfaction. The Data collected from the respondents were coded and transferred into a spreadsheet and summarized. They were coded into the computer and analyzed using statistical package for social sciences (SPSS) 11.0 while all the hypotheses were tested at .05 Alpha. The instrument for data collection was the questionnaire. The questionnaire had two sections. Section A was for demographic data of the respondents and was designed by the researcher. Section B was based on the work quality index (WQI) developed by Whitley and Putzier (1994). A total of one hundred and twenty (120) respondents comprising of nurses from all ranks were sampled. From the results of the data analysis, it was observed that there is significant influence of advancement and recognition on overall job satisfaction of the nurses in the University of Uyo Teaching Hospital Uyo. It was concluded that advancement and recognition had significant or strong positive relationship with overall job satisfaction of the nurses in the University of Uyo Teaching Hospital Uyo. One of the recommendations was that both intrinsic and extrinsic job factors should be improved to give the nurses overall job satisfaction since a single factor cannot give a nurse job satisfaction. KEYWORDS: Hospital policy, administration, interpersonal relations, Job Satisfaction, Nurses
Asuquo, Olivia Okon
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